Privacy Policy
Effective January 1, 2026
Essential Brookline Concrete Company, brooklineconcretecompany.com, projects@brooklineconcretecompany.com
Who this policy covers
Essential Brookline Concrete Company is a concrete contractor in Brookline, MA. This policy explains what information we collect when you use our website, how we use it, how long we keep it and what you can ask us to do with it.
It applies to this website and to the messages you send us through it. If you want to know more about who we are before reaching out, our About page covers the business and the crew.
Information you give us
When you fill out our contact form, call or email us, you give us what we need to answer you and quote your job. That usually means your name, phone number, email, the address of the property and a description of the work, such as a cracked driveway or a new patio.
You may also send photos of the area so we can understand the job before we come out. Please don't include anything we don't need, like payment card numbers, in a form or email.
Our contact form is run by an outside form service, so what you type is processed by that provider and then passed to us. It handles your information under its own privacy terms.
Information collected automatically
Like most websites, ours collects some basic technical information when you visit. This can include your browser type, device type, the pages you viewed, how you arrived at the site and a general location based on your IP address.
We use this information in summary form to see which pages people read and where the site needs work. We don't use it to identify you personally.
Cookies
Cookies are small files a website stores in your browser so it can remember things between visits. Our site and the analytics and form tools it uses may set cookies to keep the site working and to count visits.
You can block or delete cookies in your browser settings. The site will still work for reading, though some features, like the contact form, may not behave as expected.
How we use your information
We use what you send us to reply to you, set up a site visit, prepare your quote, schedule and do the work, and follow up afterward. We may also use it to keep records the law requires, such as tax and business records.
We don't sell your personal information, and we don't share it with other businesses for their own marketing. We share it only with service providers who help us run the website or the business, and only as much as they need for that job, or when the law requires it.
How long we keep it
If you ask for a quote and don't book, we keep your contact details and job notes for a reasonable time in case you come back to us, then delete them. If we do work for you, we keep the job records as long as we need them to stand behind the work and meet our tax and legal obligations.
Analytics data is kept in summary form and isn't tied to your name.
Your choices and rights
You can ask us what personal information we hold about you, ask us to correct it or ask us to delete it. We'll do that unless we have to keep a record by law or to finish work you've hired us for.
You can also ask us to stop contacting you at any time. Depending on the state you live in, you may have further rights under state law, and we'll honor those when they apply.
We may need to confirm who you are before acting on a request, so we don't hand your information to the wrong person.
Keeping your information safe
We take reasonable steps to protect what you send us, and we limit who on our team can see it. No website or email system is completely secure, though, so we can't promise that information sent online will never be intercepted.
Children
Our website is meant for homeowners and property owners, not children. We don't knowingly collect information from anyone under 13, and if we learn we have, we'll delete it.
Changes to this policy
We may update this policy when our website or the tools behind it change. The current version will always be on this page.
Questions or privacy concerns
If you have a question about your information, or want to make one of the requests above, reach out through our contact page or call us at (617) 274-7964. We'll look into it and get back to you.